One of the most important skills in a leader’s toolbox is that of negotiation. Good negotiators are adept at mitigating workplace conflicts before they escalate, championing business transactions, resolving disputes between individuals, teams or departments, negotiating contracts and salaries, overseeing allocation of project resources, negotiating settlements, and of course, closing sales. Perhaps most importantly, effective negotiation is a critical skill no manager or leader should be without.
Our negotiation courses are unique in that they are based on the tools and techniques used by former FBI hostage negotiation experts. Participants will discover international crisis and high stakes negotiation tactics that have been adapted for use in the business world. These tools are proven to be successful in scores of real-world scenarios, and professionals who master them are that much more valuable to their teams and organizations.
Course participants who successfully complete this class earn a Certificate of Completion and qualify for points toward their Badges on the Leadership Elevation Framework.