New Webinar: Everything You Always Wanted to Know About ChatBots … But Were Afraid to Ask!
On Valentine’s Day, get ready to feel the bot love! Omnikron, in conjunction with SoZango, Inc., is presenting a special FREE webinar designed to introduce you to the exciting world of ChatBots.
So… what’s a ChatBot? Great question! A chatbot is a computer program that simulates human conversation via textual or auditory input. Chatbots can be built to specification for businesses and used for customer service, data collection, research, virtual assistance, and much more. Powered by artificial intelligence, these systems can chat on multiple platforms simultaneously. Sozango’s chatbots supercharge your staff, reduce redundancies and enhance your earnings.
Date: February 14th, 2018
Time: 9:00 a.m. PST [11:00 a.m. CST, 12:00 p.m. EST]
Registration is Free but the VIRTUAL SEATS are LIMITED!
Attendees will be in for a treat with a live Valentine’s Day Bot! Check out a preview of the CupidBot by saying “hello” in the chat box below!
In one high-energy, fascinating hour, webinar attendees will learn these truths about chatbots:
- Find out what Chatbots are, how they work, and who’s using them
- Discover practical bots you can deploy today and creative ways to put them into play
- Interact live, in real time, with a special Valentine’s Day bot built just for this webinar
- Engage in a Free consultation with SoZango – Can bots solve YOUR problems?
- Attention Project Managers: earn 2 PDUs for participating in this webinar!
About the Presenters:
Webinar presenters SoZango Principal Managing Director, Benji Rostoker and Creative Managing Director, Emily Mischel are the co-founders of SoZango Solutions, an organization that builds custom bots to engage and interact with users, streamline organizational processes, and provide user data. The SoZango team are bot experts, and looking forward to educating webinar attendees about the practical, timesaving and cost-effective use of ChatBots in today’s businesses.
With a focus on conversational user experience, SoZango bots augment engagement with customers, employees, and stakeholders, on channels such as Facebook Messenger, Slack, Web, and SMS. SoZango bots are constructed with agile, human centered, and adaptive survey design principles. Our most popular services include FAQ-Bot, Survey-Bot, and Training-Bot.
Interested parties may register here: https://zoom.us/webinar/register/WN_i1A5o7EZT_WC5pxjSPupJQ
Registration for this event is free with only 100 seats available on a first come, first serve basis.
Post originally seen on the Association for Talent Development website, by Omnikron President, Robin Borough.
The concept of open or digital badges began in 2010 through a collaboration between Mozilla, the MacArthur foundation, and Peer 2 Peer University. These early proponents of the Open Badge system hoped to create a way for lifelong learners to display their credentials in a way that was visible, portable, and relatable, no matter the type of skill development or coursework completed. They strove to enable students at every level, from high school age to corporate professionals, to digitally display their skills, competencies and earned credentials from a variety of educational institutions, not just colleges and universities.
What Are Digital Badges, Anyway?
A digital badge is issued by a learning or credentialing institution after an individual completes a designated course of study. The badge is an image containing metadata that provides access to a variety of information: test scores, instructor affiliations, coursework required, dates of completion, and so forth. The badge is a digital emblem of accomplishment that allows anyone to click on the badge and discover exactly what it took the badge holder to earn it.
Chances are, as a professional reading this blog post, you’ve earned digital badges yourself, or checked out those earned by colleagues, co-workers, job applicants, and social connections. Today, digital badges are issued by thousands of educational institutions and professional training organizations worldwide. They provide a way for professionals to display their achievements, skills, earned certifications, and professional contributions. Digital badges can be shared across social media channels like LinkedIn, Facebook, Twitter, and also can be displayed on your personal website, your resume, or even embedded into your email signature.
Examples of Badge Opportunities
When Omnikron was developing its Leadership Elevation Framework, we knew we wanted to offer leaders a way to track their accomplishments, validate their coursework, and display their credentials. Enter open badges.
As participants move up through the levels, they have the opportunity to earn badges signifying their proficiency, knowledge, and new skills in each area and at every step along the way. Once earned, these badges are a real, verifiable representation of the intense hours of training and rigorous coursework that went into meeting the credentialing requirements.
To give you a better idea on how to add open badges to your programs, let’s take the framework’s badges and the coursework required to earn them:
- Professional Problem Solver (PPS) Badge. Participants who complete at least two assessments and one KEPNERandFOURIE course (out of six course offerings) are eligible to earn the PPS Badge
- Change Agent (CA) Badge. In addition to PPS badge requirements, participants must complete one negotiation course and two collaboration courses (out of seven course offerings, including change management, agile, DevOps, project management).
- Innovation Architect (IA) Badge. In addition to the CA badge requirements, participants must complete four courses from the innovate section of the framework (out of 10 course offerings, including data analytics, advanced security practitioner, certified ethical hacker, cloud technology and ITIL service management).
- Leadership Luminary (LL) Badge. In addition to the IA badge requirements, participants must complete courses in CGEIT, COBIT, and participate in an individualized Capstone project consisting of either an optimization project or production of an reusable learning object, as approved and overseen by the Omnikron training team.
While every earned badge is a major accomplishment along the Leadership Elevation Framework, leaders who earn their LL Badge are an exclusive group of professionals who have accomplished an enormous amount of personal and professional growth, in addition to gaining a wealth of new tools, techniques, and skills. Leaders at this level function as elite members of the organizational hierarchy, and they are recognized and respected as trusted, high-level professionals who achieve greatness while guiding others to do the same. What’s more, these badges offer a visual shortcut for leaders and teams who are looking for talent to work on specific organizational efforts.
At Omnikron, we are exceptionally proud of our leadership pathway and the badge system we’ve designed. We are excited to partner with professionals from a variety of backgrounds and industries as they learn, achieve and develop as leaders.
Don’t Miss This Exciting FREE Webinar –
Best Practices for Onboarding Your Technical Talent
Did you know that 69% of employees are more likely to stay with a company for three years if they experienced great onboarding*? And, that 20% of employee turnover happens in the first 45 days from hire*? Discover the difference a successful onboarding program makes!
Join Omnikron Systems Inc. and Guest Presenter Bobbi Payne on January 30th, 2018 and in just one information-rich hour, learn how to leverage automated onboarding tools – including ServiceNow’s Knowledge Portal and Visual Taskboard – to develop and deliver an onboarding program that sets new hires up for success from the very first day.
For new hires, accepting the offer is just the beginning. When reporting for a new position in a new organization, they want to feel welcomed, not overwhelmed, or worse, ignored. This webinar covers tools, practices and procedures used by successful companies to create a positive, rewarding experience throughout the first days, weeks and months. A successful onboarding process leads to increased job satisfaction, greater employee retention and a sense of corporate belonging and engagement.
- DATE: January 30th, 2018
- TIME: 9:00 a.m. PST [11:00 a.m. CST, 12:00 p.m. EST]
Registration is Free, but the VIRTUAL Seats are Limited! https://zoom.us/webinar/register/WN_jMeV6e_QSJKiwpahjc3sZQ
About the Presenter:
Presenter Bobbi Payne has more than twenty years of experience in corporate training, sales and operations. She has used her on-boarding expertise to guide organizations through the new hire process from start to finish, and she knows exactly what it takes to give employees the best start possible in their new positions. Bobbi is a true leader who has worked across a variety of industries including tech, finance, healthcare and more. She focuses on helping others reach their potential through workforce management, staff development, corporate training design, guidance and mentorship.
On January 30th, 2018 @ 9:00 a.m. PST, webinar attendees will have a chance to join Bobbi Payne and cover how to:
- Engage, support and serve your new hires from the get-go
- Create a seamless flow of information, expectations and activities
- Deliver a personalized, automated, consumerized employee experience
- Utilize visual task boards for clarity – Day 1, Week 1, Month 1 and beyond
- Develop a step-by-step process for creating a positive employee experience
Omnikron is thrilled to produce the 2nd webinar of 2018 with Bobbi Payne all about successful onboarding practices.
Interested parties may register here: https://zoom.us/webinar/register/WN_jMeV6e_QSJKiwpahjc3sZQ. Registration for this event is free with only 100 seats available on a first come, first serve basis.
* Source: Lessonly, 2014
Post originally seen on the Association for Talent Development website, by Omnikron President, Robin Borough.
As a business mentor and leadership coach, I’ve had the opportunity to guide leaders through a fair share of leadership challenges. In the Leadership Elevation Framework, introduced in a previous blog, we talked about Omnikron’s Learning Lifecycle, which lays out a clear learning pathway to advanced leadership skills. Through the Learning Lifecycle and the Leadership Elevation Framework, Omnikron has helped leaders identify and overcome challenges like these.
Leaders and their teams often reach a point where it’s easier to continue along the path of least resistance than it is to push forward towards growth and innovation. This “if it ain’t broke” mentality leads to lackluster performance, stagnant productivity, and a reluctance to successfully compete for new contracts, customers, and resources. It seems easier to rest comfortably on a plateau than it is to keep driving upwards, but that’s exactly what leaders must do to break through the barriers of status quo thinking.
To overcome complacency, leaders and their teams must engage in learning new concepts and skills. It’s only through continuous learning that complacency can be replaced with motivation, creativity and excitement.
Many leaders lack the ability to truly delegate effectively. This creates a culture of micromanagement that stifles independent thinking, crushes creativity, and leaves leaders too focused on the short-term. They may practice small-picture thinking when, as their organization’s thought leaders, they should be going big.
The Leadership Elevation Framework teaches leaders to relate active learning to the bigger picture, and empower their people to learn, think, and act for themselves. All of which naturally benefits the organization!
Lack of Problem-Solving and Negotiation Skills
Problem-solving and negotiation are essential skills that leaders, teams, and individuals should master regardless of the sector, type or size of their organization. However, these skills are not typically taught in a way that enables true understanding, successful application, and positive outcomes.
The training and coursework Omnikron has developed in these areas is gleaned from actual techniques used by FBI negotiators and hostage crisis experts. Once leaders and their teams master these specific skills, they become expert negotiators—ready to deploy the strategies they’ve learned in any business (or personal!) situation.
Assumed Collaboration Through Osmosis
True collaboration doesn’t just happen. It takes a host of communication and negotiation skills to create and support a collaborative work environment between leaders, teams, business units, silos, globally distributed groups, and so forth. Unfortunately, many leaders assume that people will successfully collaborate on projects just because they are asked to work together—what we’ve termed “collaboration through osmosis.”
The truth, though, is that collaboration takes hard work from everyone involved, as well as specific learned skills in areas like communication, negotiation, change management, project management, Scrum DevOps, agile service, and much more.
Innovation for Innovation’s Sake
Many leaders make the mistake of creating a culture of innovation for innovation’s sake, when the goal should really be innovation for elevation’s sake. When leaders push innovation first and foremost, they are throwing their people into an “innovate first/assess later” mindset. This invariably leads to failure and frustration, as innovative ideas coupled with ineffective, superficial collaboration and non-existent negotiation skills can quickly spiral wildly out of control.
To reach the stage of effective innovation, leaders and their people must first master problem solving, collaboration, negotiation, and strong leadership skills. Finally, should they turn to innovation when teams are working together cohesively and are ready for the disruptions innovation inevitably brings to the table.
The challenges described here are common among leaders, and overcoming them can be frustrating and time-consuming without a cohesive plan of action. The Leadership Elevation Framework and the Leadership Learning Lifecycle were developed by Omnikron to give leaders and potential leaders a pathway to excellence.
Companies are using contests to engage stakeholders and employees, promote greater awareness and solve their toughest problems. HeroX is the leading corporate challenge/contest company, and CEO Christian Cotichini delivers a fascinating webinar to Omnikron Systems Inc.’s clients, prospects and colleagues.
Omnikron Systems, Inc. is proud to partner with HeroX to present a fascinating webinar on January 16, 2018 that delves into the reality of crowdsourced contests. These corporate contests are an exciting way for organizations of any size to use the power of the crowd to solve a variety of large and small problems while generating awareness, engagement, media attention and positive exposure. In this new webinar produced by Omnikron, HeroX co-founder and CEO Christian Cotichini explains how crowdsourced challenges work, how companies benefit, and how easy it is to get started with the HeroX challenge model.
Date: January 16, 2018
Time: 11:30am PST / 1:30pm CST / 2:30pm EST
Registration is Free, but the VIRTUAL Seats are Limited. RSVP Here: https://zoom.us/webinar/register/WN_QfmP2zk8Q3eAie5_ckRMXw
Some background on corporate challenges and incentive prizes:
On October 21, 2004, Scaled Composites’ SpaceShipOne reached the edge of space, an altitude of 100km, becoming the first privately built spacecraft to perform this feat, twice within two weeks. In so doing, they won the $10 million Ansari XPRIZE, ushering in a new era of commercial space exploration and applications. It was the inaugural incentive prize competition of the XPRIZE Foundation, which has gone on to create an incredible array of incentive prizes to solve the world’s Grand Challenges — ocean health, literacy, space exploration, among many others.
HeroX was co-founded in 2013 by XPRIZE founder Peter Diamandis, challenge designer Emily Fowler and entrepreneur Christian Cotichini as a means to democratize the innovation model of XPRIZE.
Today, HeroX is the world’s premier crowd-based challenge company. HeroX helps organizations use crowdsourcing, competition and collaboration to drive social innovation through contests and challenges.
- On January 16, 2018, at 11:30am PST, webinar attendees will have a chance to join Christian Cotichini, HeroX CEO, and discover exactly how the power of the crowd works to solve problems, create positive awareness and media buzz, while promoting engagement, innovation and creativity. Registration for this event is free with only 100 seats available on a first come, first serve basis.
- Interested parties may register here: Registration URL: https://zoom.us/webinar/register/WN_QfmP2zk8Q3eAie5_ckRMXw.
HeroX is one of the most amazing organizations we’ve worked with! So excited to start 2018 off with them. They have really streamlined the process for creating challenges that spark creativity, encourage participation from a wide variety of individuals and teams, and garner positive press and attention. We look forward to sharing the HeroX challenge model with our clients and seeing what kinds of challenges and incentives they come up with in 2018!
Learn more at GreatTraining@Omnikron.com.
Post originally seen on the Association for Talent Development website, by Omnikron President, Robin Borough.
Daniel Pink, bestselling author of Drive, A Whole New Mind, and To Sell Is Human has said, “Human beings have an inherent tendency to seek out novelty and challenges, to extend and exercise their capacities, to explore, and to learn.”
After 35 years of experience including hands-on career counseling, executive mentoring, and high-level training in the IT and IT Infrastructure Library spaces, I’ve seen various leadership initiatives repeatedly lead to unsatisfactory results. Working with numerous leadership experts and training specialists, our team at Omnikron Systems has developed the Learning Lifecycle for leaders, which in turn follows a natural progression of leadership training methodologies that we call the Leadership Elevation Framework.
The five-part Leadership Learning Lifecycle supports leaders and their desire to learn. It enables them to analyze their own strengths, areas of improvement and knowledge gaps, while doing the same for those they lead. Let’s take a closer look at each phase.
The lifecycle starts with the Yearn phase. At this stage, leaders yearn to accomplish more, solve problems, and fill knowledge gaps. In other words, leaders are not comfortable sitting back and accepting the status quo. During this phase, it’s also up to leaders to strike the “yearn” spark in their people. Interestingly enough, my real-world observations have shown that a large majority of people in today’s business population do not even make it to this stage.
After identifying the problems, gaps, or challenges they need to address, leaders are ready to learn—and this part of the lifecycle is always exciting and stimulating. During the Learn phase, leaders gain skills and knowledge, as well as badges, certification, and pride in their (and their teams’) accomplishments. Problem solving, decision making, negotiation, and change management skills and expertise are just some of the areas leaders master during this stage.
“Turn” refers to that point at which a challenge or leadership issue reaches its natural turning point. This is when things start to get a little tougher. A critical component of the Turn phase is the leader’s role as champion. The newly developed skills, tools, and strategies mastered during the Learn phase will enable leaders to reach back and pull their teams smoothly through the turn.
When leaders and their teams successfully make the turn and hang tough to solve problems, overcome challenges, or accomplish difficult goals, the payoff is what they “earn.” At first, the Earn phase refers to monetary gains, but leaders and their teams who reach this level of accomplishment also earn credibility, confidence, and competence. This stage is a representation of the energy, effort, and time they have dedicated to learning. But if not managed, it can also create an elitist, as well as stagnant and stale, mindset. Recognizing and overcoming this potential problem brings true leaders to the beginning of the Burn phase.
Organizations tend to lose another percentage of their leaders during the Burn phase of the lifecycle. That’s because people tend to become complacent, settled, and comfortable after they achieve their goals and the high energy and intensity of the previous cycles has dissipated. Leaders in the midst of the Burn phase must recognize that even though it’s more comfortable to stay in a perpetual Earn phase, they must actively burn off the status quo (such as a degree, position, promotion, or fame) and prepare for a new stage of yearning.
Indeed, the Burn phase is an important part of the lifecycle, as it pushes people to let go of old victories and accomplishments in preparation for new challenges and learning opportunities. People do not progress naturally from Earn to Yearn, there always needs to be a Burn phase.
The cycle can start again as leaders yearn to find solutions, learn new skills, and follow the rest of the pathway to mastery and team building. What’s more, it’s important that leaders recognize which cycle they are in at any given time, so that they can calibrate their workforces and employ different motivational measures.
Small Commitment in 2017 Secures 45% Savings on the Best of Omnikron’s Training Library for all of 2018!
What a terrific way to say THANK YOU to your loyal team, Increase Staff Engagement and continue Building up your Talent and Leadership Pipeline. Omnikron’s dynamic training programs help professionals learn at the pace of technology. We want as many companies as possible have access to our World Class Leadership and Technical Training Offerings.
Through December 31st, Omnikron will work with any team, any size – YES, any size from 10 employees to 10,000 to lock in a 45% Full Year Discount in 2018 on all the training courses offered below. A small 2017 financial commitment secures your savings. This unprecedented offer will save your company $10,000 to $100,000 in 2018 which is a terrific way to start the year.
Training Offerings Include
How can you take advantage of this offer and help your company save 45% on Training in 2018?
What are the next steps? How much is needed to secure this amazing deal before it disappears?
All Good Questions. Contact GreatTraining@Omnikron.com, or fill in your info on the Right Side Bar. We’re pretty sure that working with Omnikron will be Better, Easier and More Awesome than you might imagine. We hear this from good sources… our 1000’s of happy students and clients!
Email: GreatTraining@Omnikron.com for 2018 Savings
DevOps engineers are in top demand right now … According to studies by Gartner, Inc., 25 percent of top global 2000 organizations will have adopted DevOps as a mainstream strategy by the end of 2016.
Because DevOps is as much a cultural movement and a philosophy as it is as a hard-and-fast set of skills, there are some ambiguities in what organizations are looking for, and what best defines today’s DevOps skillset.
With that being said, we’ve compiled a set of mission critical DevOps skills that are pretty much what organizations are universally searching for right now.
In many ways, the very nature of DevOps defies traditional productivity/profit measurement systems and “best practices” definitions.
DevOps is not a single operating system, or one IT solution, or an approach to which definitive benchmarks to measure success can be applied.
The IT Infrustructure Library is a framework for IT service management that strives for predictable, maintainable services that align with the needs of the corporation or organization. This set of practices is so effective that practitioners often become acolytes.